*holiday return policy*
orders placed between november 1st to december 31st, 2021, will have until january 31st, 2022 to exchange, return, or receive store credit for the order.
exchange; if stock is available.
refund; you will receive your refund once we receive your return.
store credit; we'll send you a 'digital gift card' when you drop your return package off at the local post office and your return is verified.
*free return shipping is included
email us to get started: firstname.lastname@example.org
szade will happily exchange or refund your item provided the item and its packaging is in its original condition with the original tag attached.
refunds and exchanges are not available on free, promotional, or discounted items.
FREE RETURN SHIPPING; return shipping is free on exchanges, returns for refunds, and returns for store credit. your prepaid return label will be emailed to you after you email us and your return or exchange is approved.
please note; any original shipping costs cannot be refunded because those charges have already been paid to UPS.